PAYERS

Member, Provider & Broker Support

STARTEK Health offers licensed and non-licensed enrollment and population health management services and support for your members, providers and brokers aimed at reducing costs and at the same time managing and maintaining loyal members and providers.

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PROVIDERS

Provider Support Services

STARTEK Health solutions for providers are designed to improve efficiencies in clinical outcomes through process optimization. We work with you to improve and streamline your processes and to help share the burden of patient needs and their ongoing care through lifestyle, disease and case management.

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MED DEVICES

Technical & Customer Support

STARTEK Health’s technical support specialists will become experts in the use, installation, maintenance, and repair of your device. We also offer remote patient monitoring, sales and supply chain support and payer/provider coordination all designed to be a seamless extension of your current workforce.

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PHARMA

Pharmaceutical Support Services

STARTEK Health offers a wide range of services all designed to transform your operations, increase customer service excellence and help you manage your sales processes and data. From pharmacy benefits management, provider and payer coordination, verification and enrollment calls we can help you transform your customer service.

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Helping our clients by improving their customers' experiences, efficiencies and outcomes in Healthcare.

OUR PEOPLE

We have a team of healthcare professionals, clinical specialists, customer care and technical support professionals ready to assist you. Our ability to continuously improve all starts with engaged employees. These engaged and empowered employees are the fabric of a service culture. STARTEK invests in this concept in all of our locations through the quality of our facilities, local community engagement and the facilitation of social groups inside and outside billable hours with the goal to genuinely enrich our employees' lives.

OUR EXPERIENCE

We have over 27 years of experience providing customer service support for some of the world’s largest companies. As health care trends change and more services are provided on an outpatient basis it is imperative that patients have ready access to healthcare professionals. We have over 10 years experience providing patients 24 hour/7 day access to an experienced registered nurse to alleviate patient anxiety while ensuring access to appropriate care. Our management team has provided lifestyle coaching and chronic care management programs with both licensed and non-licensed teams over the years to the payer, provider and pharmaceutical communities throughout the US, Canada, LATAM, UK and Asia.

OUR SOLUTIONS

We design the solution that fits your needs instead of reaching for an off-the-shelf answer. Our approach is the product of our years of experience combined with our expertise building solutions which align our business objectives with yours based a clear understanding of your business from the inside out. An addition of a vendor partner is not an isolated event. It is the beginning of a relationship. We strongly believe our approach lays the groundwork critical to the development of an outstanding relationship.

RECENT NEWS

The Net Neutrality Debate Hits the Healthcare Industry

While many people see the issues surrounding net neutrality as strictly consumer facing, there is a growing concern among those within the healthcare industry should new regulations pass or fail. Many of these concerns are centered around the data most medical providers are now using to store and transmit patient information and records. Should new regulations be put into place, healthcare providers can potentially see an increase to their operating costs given the need to spend more to assure fast data speeds. The water is still very muddled as to what new limits and exceptions may be placed on high priority data, such as the information being passed and used by healthcare providers, but the debate continues to intensify. More...

 

Open Enrollment Begins for Millions of Americans

The Open Enrollment Period for 2015 health insurance opened on Saturday, November 15th, allowing millions of Americans the opportunity to sign up for healthcare coverage. Government officials, and industry experts, are hoping for a smooth open enrollment, as the Affordable Care Act becomes more entrenched in the U.S. landscape. Early reports are positive and lack many of the troubles that plagued enrollment efforts in the past, but some providers are still experiencing some issues and delays based on the volume of newly signed up healthcare recipients. Open enrollment runs through February 15, 2015.More...

Call us now at +1 (800) 541-1130 to discuss how we can help with healthcare solution needs.