Compliance & Security

Security and Regulatory Compliance are Top Priorities for STARTEK.

STARTEK has been formally certified as fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS was developed and designed to protect cardholder data and applies to all entities involved in payment card processing. By being a PCI DSS-compliant organization, STARTEK protects customer cardholder data from unauthorized use.

STARTEK performs annual Service Organization Controls (SOC) 2 security control audits, attested to by a third-party consulting firm. The SOC 2 audits have provided STARTEK the independent assurance of effectiveness for its internal controls as it relates to security, availability, processing integrity, confidentiality and privacy.

STARTEK conducts annual HIPAA security audits using a third-party firm specializing in healthcare information security to provide assurance of compliance with the HIPAA Security Rule, HITECH Act, and the Omnibus rule. The HIPAA security audit specifically focuses on the safeguarding of Electronic Protected Healthcare Information (ePHI), which includes any part of a patient’s medical record or payment history.



The 5 Best Health Moves for Decemeber

Between cooking the turkey, decorating the house and buying gifts for loved ones, the holiday season can be a stressful time that leads to poor health choices, whether it’s neglecting exercise or missing out on health care savings. Don’t let holiday stress negatively affect your health and your wallet. Here are five of the best health decisions you can make this December. 1. Contribute to a health savings account 2. Pick a health insurance plan for 2015 3. Spend remaining flexible spending account (FSA) money 4. Reduce stress and exercise regularly 5. Wash your hands often While the holiday season is a time to relax and spend with family, it can also lead to bad habits that can damage your health and your wallet. But by making these five smart health moves, you can finish off the year strong and be in great shape for 2015.More...


Do Employee Wellness Programs Work? Studies Say No…and Yes

A pre-Thanksgiving clash emerged between healthcare experts who believe wellness programs sponsored by employers offer long-term savings and create a healthier workforce, and those who think such programs provide no value whatsoever. Three healthcare consultants wrote on the Health Affairs website Tuesday that wellness programs are money losers, costing employers more than they produce in healthcare savings. More companies are turning to wellness programs, which screen and monitor employees' health, and in some cases, tie health insurance premiums to their behaviors. Employers view them as a way to reduce healthcare expenses and improve workers' health and productivity. But some observers, including the Health Affairs authors, argue that wellness programs aren't achieving their desired results because they are built on a lack of clinical and financial evidence.More...

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