With the rapidly changing environment of today’s healthcare marketplace, there is increasing pressure on payers to reduce costs while providing a higher level of service. STARTEK Health understands these pressures, along with the need to remain flexible given the new healthcare reform mandates, growth in the aging population, varying communication needs of the multiple demographics requiring support and the desire to achieve improved member satisfaction in a more competitive environment driven by consumer choice.
Let us help reduce your costs through the support of focused service delivery with expert teams who will exceed your customers’ expectations and free you to focus on revenue generation. Our service excellence will assure member and provider loyalty and growth through enrollment, eligibility verification, benefits determination, billing and reconciliation, claims support, and more.
We have a team of healthcare professionals, clinical specialists, customer care and technical support professionals ready to assist you.
STARTEK is a publicly traded U.S. company with onshore, near-shore and offshore locations ready to ramp quickly to meet your needs.
Registered nurses and clinical specialists on staff 24/7 for remote patient monitoring, intervention and other patient, member and provider services.
Since 1997, we have been providing healthcare patient support for healthcare providers and have a long history in providing customer service support.
Our clients tell us we are the partner that will take on the most critical projects, figure out their toughest problems, and work with them to improve how we do business.
We are experts in designing efficient workflows, reducing costs and increasing production.
Between cooking the turkey, decorating the house and buying gifts for loved ones, the holiday season can be a stressful time that leads to poor health choices, whether it’s neglecting exercise or missing out on health care savings. Don’t let holiday stress negatively affect your health and your wallet. Here are five of the best health decisions you can make this December. 1. Contribute to a health savings account 2. Pick a health insurance plan for 2015 3. Spend remaining flexible spending account (FSA) money 4. Reduce stress and exercise regularly 5. Wash your hands often While the holiday season is a time to relax and spend with family, it can also lead to bad habits that can damage your health and your wallet. But by making these five smart health moves, you can finish off the year strong and be in great shape for 2015.More...
A pre-Thanksgiving clash emerged between healthcare experts who believe wellness programs sponsored by employers offer long-term savings and create a healthier workforce, and those who think such programs provide no value whatsoever. Three healthcare consultants wrote on the Health Affairs website Tuesday that wellness programs are money losers, costing employers more than they produce in healthcare savings. More companies are turning to wellness programs, which screen and monitor employees' health, and in some cases, tie health insurance premiums to their behaviors. Employers view them as a way to reduce healthcare expenses and improve workers' health and productivity. But some observers, including the Health Affairs authors, argue that wellness programs aren't achieving their desired results because they are built on a lack of clinical and financial evidence.More...
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